Colour IQ Cancellations, Returns, and Exchanges Policy

Cancellation must be received by email or fax at least 5 business days prior to date of appointment. Amount paid less 20% will be refunded to same payment source within 10 business days of receiving required cancellation notice.

Return and Exchange of Products:

    • Please submit request by email to, include reason and request return instructions. Please include description, purchase date and contact information. In general, products must be returned within 30 days of purchase and will be refunded less a 20% restocking fee. Some items may only qualify for exchange for like product or retail price depending on availability.